These are the ways an order can be paid for at Nestora Atelier.
We are an online-only retailer and do not operate a customer-facing showroom.
Accepted payment methods
- UPI — pay from your own banking app by scanning the QR or approving the collect request at checkout.
- Cash on Delivery — available for eligible orders and PIN codes. There is no additional Cash on Delivery fee. Payment is made to the delivery agent when the parcel arrives.
We do not accept card payments, and we do not store any payment credentials on this website.
What you pay
The product price is shown on the product page. Applicable delivery charges — free at ₹999 and above, a flat ₹49 below that — are shown before checkout is completed. Nothing further is added afterwards.
GST
Nestora Atelier is not registered for GST. Based on the business’s current circumstances, GST registration is not applicable to the business at this time. GST is not charged separately on any order, and we cannot issue a GST tax invoice bearing a registration number. The price shown on a product page is the product price; applicable delivery charges are shown before checkout is completed.
Order confirmation
After a successful payment or a confirmed Cash on Delivery order we send a confirmation email carrying the Order ID. If money leaves your account and no confirmation arrives, contact us with the transaction reference and we check it.
Failed and duplicate payments
A failed payment that has been debited is normally reversed by your bank. If it does not return, write to [email protected] with the Order ID and transaction reference. A duplicate payment for the same order is refunded within 5 business days after we confirm it.
Contact
[email protected] · +91 8889905600. Customer service hours: Monday–Saturday, 10:00 AM–6:00 PM IST